Shipping policy
Shipping Policy
Last updated: October 23, 2026
Shipping destinations
We ship only to the contiguous lower 48 U.S. states. We do not ship to Alaska, Hawaii, U.S. territories, international destinations, or military addresses outside the contiguous lower 48 states. Available delivery methods and address eligibility are shown at checkout.
Processing and delivery estimate
Our standard estimated delivery time is 3–7 business days from order creation, including processing and carrier transit. Business days are Monday through Friday, excluding public holidays. This is a total delivery estimate; it does not start over when the package ships. Estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other disruptions. Any different service-specific estimate will be displayed before purchase.
Shipping methods, charges, and tracking
Available shipping methods and charges are displayed at checkout before payment. Any free-shipping offer applies only as described in the offer. We will send shipment confirmation and tracking information when available. Creating a shipping label does not by itself mean the carrier has received the package.
Address accuracy and cancellations
Check your shipping address before ordering. Contact sales@rejuvenationhealthlab.com promptly with your order number for an address correction or cancellation. We accept cancellation requests received before fulfillment. Once fulfilled, an address change or cancellation may no longer be possible. Charges or remedies involving an incorrect address are assessed according to the circumstances and applicable law.
Delays
If we learn that we cannot ship your order within the stated timeframe, we will notify you, provide a revised shipment date when available, and offer the option to consent to the delay or cancel the unshipped merchandise for a prompt refund. If we cannot obtain consent as required by law, we will cancel and refund the unshipped merchandise. Carrier delays do not remove rights required by law.
Damaged, missing, or lost shipments
Inspect your delivery promptly. For visible delivery damage, incorrect items, or missing quantities, contact sales@rejuvenationhealthlab.com within seven calendar days of delivery with your order number, a description, and available photographs of the product, label, and packaging. Keep the product and packaging and do not use compromised material. Report other suspected defects promptly after discovery. The seven-day request does not remove rights that cannot legally be waived.
For delayed, lost, or delivered-but-missing packages, contact us so we can review tracking and assist with the carrier investigation. You do not need to complete a carrier claim before contacting us. Replacements and refunds follow our Refund and Replacement Policy and applicable law.
Contact and related policies
Crume Regenerative Health DBA The Rejuvenation Health Lab
7525 Paragon Road, PO Box 750413, Dayton, Ohio 45475
Order and shipping assistance: sales@rejuvenationhealthlab.com
https://rejuvenationhealthlab.com/policies/refund-policy
https://rejuvenationhealthlab.com/policies/terms-of-service
https://rejuvenationhealthlab.com/policies/legal-notice
https://rejuvenationhealthlab.com/policies/privacy-policy